Repayment management, restructuring, and delinquency and collections workflows — with the borrower-communication and recovery controls regulators now require.
The loan lifecycle doesn't end at disbursement. Repayments, restructuring, delinquency, and collections are where portfolio value is protected — and where compliance exposure is highest. In India, RBI now holds lenders fully liable for the conduct of their recovery agents and LSPs, with strict rules on borrower communication.
The module handles repayment management, restructuring, and configurable delinquency and collections workflows. For India, it includes RBI-aligned recovery-agent controls and borrower-communication safeguards.
Schedules, adjustments, and reconciliation.
Configurable workflows for hardship and modification.
Staged, rules-driven workflows.
RBI-aligned recovery-agent controls and borrower-communication safeguards.
Connects to origination, decisioning, and your core.
Every borrower contact and action logged for review.
We tailor the workflows, encode your region's recovery rules, and integrate with your existing systems.